Refund Policy

At Peptide Pens Direct, all products are sold for research purposes only and are handled with strict quality and packaging standards. Due to the nature of our products, all sales are considered final.

No Refund Policy

We do not offer refunds, returns, or exchanges under normal circumstances.

By placing an order, you acknowledge and agree that all purchases are final.

Order Issues

If there is an issue with your order, including:

Incorrect items received
Damaged products upon delivery

You must report the issue within 48 hours of delivery.

Dispute & Appeal Process

All order-related issues must be submitted through our official Discord support channel.

Appeals will be reviewed on a case-by-case basis
Resolution is not guaranteed
Failure to follow the correct appeal process may result in denial of review

👉 https://discord.gg/A9HCBf3sCC

Chargebacks

Initiating a chargeback without contacting support first may result in:

Order blacklisting
Account restrictions
Refusal of future service

We strongly encourage customers to resolve any concerns through our official support channels before contacting their payment provider.

Final Notes