Shipping Policy
At Peptide Pens Direct, we are committed to providing fast, reliable, and secure delivery of all orders.
Order Processing
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Orders are typically processed within 1–2 business days
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Orders are not processed or shipped on weekends or holidays
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Once your order has been processed, you will receive a confirmation notification
Shipping Methods & Delivery Times
Shipping times may vary depending on your location and selected carrier.
Estimated delivery times:
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Standard Shipping: 2–5 business days
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Expedited Shipping: 1–3 business days (if available)
Please note that delivery times are estimates and may be affected by factors outside our control.
Tracking Information
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Tracking information will be provided once your order has shipped
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Customers are responsible for monitoring their shipment using the provided tracking number
Shipping Carriers
We may ship orders using carriers such as:
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USPS
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UPS
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FedEx
Carrier selection may vary based on location and availability.
Shipping Delays
Peptide Pens Direct is not responsible for delays caused by:
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Shipping carriers
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Weather conditions
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Incorrect or incomplete shipping information provided by the customer
Incorrect Address
It is the responsibility of the customer to provide accurate shipping information.
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Orders shipped to an incorrect address provided by the customer are not eligible for replacement or refund
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If an error is noticed, please contact us immediately before the order is shipped
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier:
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Peptide Pens Direct is not responsible for lost or stolen packages
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Customers should contact the shipping carrier directly to file a claim
International Shipping
[Optional — include only if applicable]
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International shipping availability may vary
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Customers are responsible for any customs fees, duties, or import regulations
Contact
For any shipping-related questions, please contact: https://discord.gg/A9HCBf3sCC